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Meet The Team

Meet The Team

Mark Callaghan

Mark comes to Phytomed with a very strong track record of success in the senior leadership of some of ANZ’s large FMCG organisations. He is a fabulous addition to the team. Mark began his career at Colgate-Palmolive in Petone before moving overseas with them. He eventually joined Cadbury in Auckland and over 15 years moved through a number of strategic/marketing/GM roles before becoming Managing Director for Australia & New Zealand. More recently, he led Frucor NZ, one of NZ’s ‘Best Employers’.

Mark is very excited to be part of the Phytomed team; cementing Phytomed’s first 20 years, he is focused and enthusiastic about getting the organisation ready for the next 20!

Phil Rasmussen  M.Pharm., M.P.S., Dip. Herb. Med.; M.N.I.M.H.(UK), M.N.H.A.A., M.N.Z.A.M.H.
Technical Director


Phil is an experienced Medical Herbalist with a busy clinic in Auckland where he has practiced since 1993. Before pursuing herbal medicine he worked for more than ten years as a pharmacist, and undertook research on antidepressant drugs and serotonin for a Masters degree in Pharmacology. He is a regular lecturer at several naturopathic and herbal colleges, presented at conferences in New Zealand, Australia and the UK, and written extensively on herbal subjects for both practitioner and consumer publications, for many years. Phil is an Honorary Senior Lecturer in Pharmacy at the University of Auckland, and was Deputy Chair of the Interim Expert Advisory Committee on Complementary & Alternative Medicines (IEACCAM), established by the Australian and New Zealand governments between 2006 and 2008.

Phil founded Phytomed Medicinal Herbs Ltd in 1996 to produce high quality, NZ-made herbal medicines for health practitioners, and in 2000 the Kiwiherb brand was launched as the retail offering of Phytomed Medicinal Herbs. As well as providing leadership & governance in the business, Phil is passionate about research and heads the New Product Development team, creating premium formulations based on traditional and clinical evidence validated by good science. 

Anne Kilford

Anne Kilford
Quality Assurance Manager

Anne joined Phytomed in May 2016.  Anne has previous experience in various QC and QA roles in the dairy industry and more recently Production Management in pharmaceutical manufacturing.  She holds qualifications in Food Science, Quality Assurance and Business Administration.

Outside of work Anne enjoys the great outdoors, gardening, travel and spending time with friends and family.

Kevin E Lin (B. Sci)
Production Operations Manager


Kevin graduated in 1982 from the School of Pharmacy, Shanghai Medical University (Pharmacy College of Fudan University) and was then employed as a Pharmaceutical Engineer at Guangzhou Pharmaceutical Industrial Research Institute. His work in the Institute focused on pharmaceutical technology and preparation research, and he was appointed as the General Manager of pharmaceutical manufactory for pretesting and production of different prescriptions developed by the Institute. 

Kevin immigrated in New Zealand in 1995 and joined Phytomed in 1998 as the first fulltime employee of the company. He has been instrumental in the development of many of the Kiwiherb products and plays an integral part in the day-to-day production operations of the business.  In his current position he is in charge of the manufactory production of various Phytomed and Kiwiherb products, and is responsible for Research & Development activities associated with new product development. 

Trish Moy
Regulatory Affairs Manager

Trish Moy

Trish is a highly experienced Pharmacist who joined Phytomed in 2002 after both hospital and industry experience, as the company’s first Quality Assurance Manager, ensuring that all manufacturing processes were performed to the required high quality. She lead the company to attain its first MedSafe Pharmaceutical Manufacturing Good Manufacturing Practice Licence in 2007. Trish left the business to manage and develop the Oncology Pharmacy Department at the Auckland City Hospital Department of Pharmacy. She returned to Phytomed in 2016 as the company’s first Regulatory Affairs Manager. In her current role she is responsible for regulatory activities in both domestic and export markets.

Trish has NZ qualifications in pharmacy, herbal medicine and quality assurance.

Kelly Marshall
Kelly MarshallAustralian Country & Territory Manager

Kelly joined Phytomed in July 2015 coming from a background of sales and training in the healthcare industry in Sydney, Australia.  She is dedicated to providing a high level of support to retailers including training and education of the Phytomed/Kiwiherb products.

As a mother of 2 teenagers she has a keen interest in providing best health practice for her family and feels that consumers are embracing this philosophy worldwide. Kelly is delighted to join the team in Australia to continue the hard work that has been done there to establish the Kiwiherb brand.


Nerena Morris
Sales Manager   

Nerena graduated from the University of Auckland in 1993 with a Bachelor of Science majoring in Mathematics, and then followed her studies with Medical Herbalism and Naturopathic qualifications, in 1996. Since graduating, Nerena worked for 6 years as a Technical Consultant and Sales Representative for a highly respected Australasian supplement company. This enabled her to build wonderful relationships with practitioners and stores around New Zealand. She has also worked as a medical herbalist and naturopath in a clinic, giving her 20 years of experience with people and various conditions. 
Nerena joined Phytomed in 2015 and brings passion and experience to the management role and servicing our valued customers and the dedicated and highly skilled sales team in Australia and New Zealand. 
Mother to three children, Nerena is a keen gardener, photographer and basketball coach in her spare time.

Irenee Jenkins
Territory Manager – NSW Australia  

As a Naturopath, Irenenee is passionate about helping people obtain their optimum health and vitality. She graduated from the College of Naturopathic Medicine in London with a Diplomas in Naturopathy and Herbal Medicine in in 2006. Irenenee has always had an interest in natural health and in particular herbal medicine. This interest motivated her to change her career from the Accounting/Finance industry to Naturopathy. She changed her career whilst living in London as she saw first-hand the impact that stress has on your health.

As a mum of twins, Irenenee understands the stresses of motherhood and loves helping families eat healthily so children can grow up to be healthy adults. She has her own Naturopathy clinic in Chatswood treating clients with various conditions. Irenenee loves walking in Nature and spending time with her children exploring the Sydney’s beautiful beaches.

Claire Richardson   
Marketing Manager    

Claire is passionate about sustainability, organics and good health. That passion, combined with her background in consumer brand marketing, advertising and sponsorship, led her to Phytomed in 2018 to look after marketing. Claire has spent a good part of her career working off-shore and is passionate about taking high-quality New Zealand made products and brands to the world. 

When not marketing, Claire enjoys time with the family, snow-boarding, veggie-gardening and reading.

Earl Henton
Finance Manager   

Earl joined the Phytomed team in June 2017. Earl has extensive experience in Manufacturing, Supply Chain, Wholesale and Retail businesses.  He has joined the Phytomed team to support the business through the next exciting stages and into the future.  Earl has a Business Management degree from the University of Waikato.

Earl has a young family with 3 sons which keeps him busy.  Born and bred in rural Waikato, he naturally brings the rural NZ can do attitude.

Cindy Chen
Production Manager   

Cindy started her career as a community pharmacist and later progressed into the pharmaceutical manufacturing industry. Over the past six years she began specialising in production management and joined Phytomed in 2018 as the Production Manager. Cindy graduated with a Bachelor of Pharmacy degree from University of Auckland in 2009 and is a New Zealand Registered Pharmacist. Outside of work, Cindy is a keen baker and cook, she’s also a foodie who enjoys trying out different cuisines with her family and friends.


Frances Kalisoqo 
Customer Service & Business Support Manager

Frances comes to us from Auckland Transport leading a team of Customer Service Representatives through the phone and written channels dealing with a range of enquiries and feedback from AT Hop cards, bus, train and ferries and also Auckland Transport Asset feedback. She is also a living testimony of the power of herbal medicine. “It has been an exciting experience to join the Phytomed Family and learning new and interesting things. I’m looking forward to working with all our valued customers and hearing areas that we could develop to provide all our customers with an amazing experience all the time, every time.”